Privacy policy

Effective Date: June 9, 2026

Website: protonics.com

Protonics ("we," "us," or "our") operates protonics.com. This Privacy Policy explains how we collect, use, and protect your personal information, including mobile data.

Information We Collect

We collect information you provide directly to us when placing an order, creating an account, signing up for marketing, or contacting customer support. This includes:

  • Name, email address, shipping/billing address, and payment details.
  • Phone/Mobile Number: Collected when you place an order, contact support, or opt-in to SMS notifications and marketing updates.
  • Browsing Data: Collected automatically via cookies and web analytics tools (IP address, browser type, site navigation).

How We Use Your Information

We use your personal information to:

  • Process, fulfill, and deliver your orders.
  • Send order updates, shipping confirmations, and customer service communications.
  • Send SMS/Text Messages: If you explicitly opt-in, we may send you transactional texts (order status) and marketing messages (promotions, updates).
  • Improve website functionality, products, and customer support.
  • Comply with legal and financial obligations.

Sharing Your Information & Mobile Data Non-Disclosure

We do not sell your personal data. We share your information only with trusted third-party service providers (such as payment processors and shipping fulfillment partners) strictly necessary to operate our business and fulfill your orders, or as required by law.

Mobile / SMS Privacy Safeguard:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are strictly excluded from all data-sharing categories and will not be shared with any third parties under any circumstances.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, maintain active accounts, resolve disputes, and comply with legal requirements.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. You can also opt-out of receiving text messages by replying STOP to any SMS message. For any requests, email us at brandonn@protonics.com.

Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some website features may not function properly as a result.

Contact Us

Protonics

3400 Grimsby Lane, Lincoln, NE 68502, United States

Email: brandonn@protonics.com